Honest, friendly, and will fix other peoples mistakes! Truly exceptional, I highly recommend this business

Kevin and his mechanics are the best. They go that extra for you to try to give you the best deal and do the job right. I up charging and they are clear about what needs to be done and why it needs to be done. You will drive away feeling happy and that your vehicle is in great shape. I refer all my family and friends to them.

Keep up the great work guys, see you when I need you.

Hopefully not too soon!

How about we make it 10 stars?! No... make that 100 stars!! Better yet... 1000!!!!

I'm a brand new customer to Mission Viejo Transmission & Auto Repair. I first brought my car to them with great trepidation because I've had life-long "experiences from hell" with so-called "professionals" in the auto mechanical profession. In short: I'm pre-wired to NOT trust anybody who works on my cars.

I guess you can tell that I'm clearly jaded, but not anymore. :)

Kevin's company has liberated me from the fear and distrust I've had for years.

Bottom line: Mission Viejo Transmission & Auto Repair represents what the automotive repair industry has lacked for decades: Honesty, integrity, professionalism, skill, precision, and above-and-beyond, customer care... all qualities Kevin's remarkable company is committed to every day.

But wait... there's more! ;) Kevin embodies good old-fashioned customer service on a personal level.He's never too busy to answer any question(s). He's never too busy to road-test my car with me to educate me about what's going on with it. He's never too busy to roll up his sleeves and get in the trenches with his staff.

And what I've written goes without saying this: "The apple doesn't fall too far from the tree": Kevin's son Kyle truly epitomizes all of the aforementioned qualities that Kevin has injected into the bloodstream of this remarkable business.

Thank you Kevin. Thank you Kyle and Phil.Thanks to all of you guys!

My wife, my kids and my friends thank you too. :)

You're theeeeeeeeeeeeeeee BEST!!!!!

Dan.

I can’t recommend this place enough! I brought my car in with a weird noise and expected a huge bill, but they were super honest—turns out it was a minor issue and they fixed it the same day. Kyle took the time to explain what was going on in plain English, without any pressure or upselling.

Pricing was totally fair, and they even showed me a breakdown before doing any work. The shop was clean, organized, and you could tell they take pride in what they do.

It’s hard to find a mechanic you can really trust, but I’ll definitely be coming back here and sending friends their way.

I drove a pretty long way but they earned my business from the knowledge they spoke over the phone. Had my transmission replaced by them and it's shifting very well. Thank you guys!!!

5 Stars!

I cannot recommend this Business enough! Kevin , Logan, and the staff were absolutely incredible. Their bedside manner from the start was so reassuring. They were honest, understanding, communicative, and caring. Car problems are awful and extremely stressful and these guys made the process more positive than I could have imagined. They told me not to stress about renting a car and lent me one of their own! I was taken back with that extremely appreciated offer. They made a stressful situation of needing a WHOLE NEW TRANSMISSION into a situation that was honest , and smooth. Transmissions aren't cheap, and it hurt a bit, but they charged a significant amount less than any other options I had. And my car is now driving better than it did when I drove it off the lot! They even cleaned the outside and it looks like a new car too! Honest, genuine, hard working !!!! A safe place. It matters. I now have car business I can trust and that feels amazing!

This is a great team of mechanics. All their work has been reliable. They've helped me out in a pinch an hour before closing on the day before Thanksgiving to get me back on the road quickly. Logan, the general manager, always gives me great advice and service at a fair price. He'll even tell me if a service is unnecessary to save me money. Now that's honesty! The owner Kevin has personally helped me find a reliable car. I like this shop and am a long-term customer.

You know the story: your "Check Engine Light" comes on and you alternate between fear and terror. Does this mean a simple tune-up? Will I have to pay to rebuild the entire engine? How bad will it turn out to be?

I reported to Mission Viejo Tranny & Auto Repair, to see if they could help (we have been going to them for years, when they fix something, it stays fixed!) around 8:20 AM on Friday.

They warned me the basic service fee was $97. The boss put one of his guys on it right away. The tech inspected the gas cap seal: it was worn out and probably triggering the "Check Engine Light." The tech flipped a worn out gas cap seal around and the warning light remained dark. A new gas cap has been ordered, they will call when it comes in.

I figured that it was worth $97 to know my spouse would not get broken down in the desert. When I went to pay, the boss said, "No charge."

Why are we fans of MV Tranny & Auto Repair?

-reliable repairs

-fast service

-skilled technicians

-generous pricing

MV Tranny & Auto is building a dependable service business that is committed to the long term good of their customers!

I am very happy with them every time I stop in.

BCA

I recently had some grinding on my brakes. I drive a 2018 Audi Q7 and was quoted ridiculous prices from the dealer and German Mechanics that were local. I was referred to Mission Viejo Transmission and Auto from a colleague. Logan gave me a quote over the phone. I dropped my car off at 9 AM and received a call by noon that the car was done. They have amazing customer service and the best prices I could find. This shop is a well oiled machine. This is a family owned and run business and you should go support them.

I was needing my tire checked out because it would slowly loose air. Called around and everywhere I was checking had an hour plus long wait just to check what was going on, plus was fairly overpriced from what I was reading and looking my up online. I called these guys, and they got me in within minutes, fixed a leak they found, and then sent me on my way. It was fast, customer service was awesome, they didn't try to upsell me on anything, just wanted to get me on the road happily. Definitely recommend coming, if you need something checked out or done. Jose was awesome, super nice, got the job done very fast.

I went in for a tire alignment earlier today and it was my first time here. I spoke with Kevin and he went out of his way to schedule me in the same day I got my tires. The alignment itself was quick and getting in and out was very easy. The vibe of the place is super friendly and they definitely treat you like family! I usually don't write reviews, but the service here was exceptional. Will absolutely recommend to my own friends and family as well as go back for continued services to my car. They also do a monthly program called Girls in the garage, dedicated to helping women learn the basics of car maintenance, which is super cool. Shout out to Logan, Kristine, and especially Kevin!

-Rad

The second time they’ve saved me! I was driving up from San Diego and the trans was slipping. I called at 4:30 when I was 40’min away and asked if they could check it out. Without heisting they said yes. Not only did they find the simple problem and fix it, they checked out the rest of the car for me. After 5pm on a Friday. These guys are the best! Fair and honest!

I have been bringing my vehicles here for service for 10+ years; i have witnessed the steady expansion of services, and their growth. I have always been treated with respect. The Owner Kevin, hosts Girl in The Garage on Hallmark, and he nor his Technicians take advantage of their female clients; they will give you the list of items which should be addressed, and give you a recommended or approximate time line of priorities ... so you can see what you can afford at the time without damaging the next ticket item. They also have loaner vehicles, should you need one. I will always highly recommend Mission Viejo Transmission.

This place is great! I really appreciate, as a woman, when I feel comfortable walking into an auto repair shop and not feel like I'm getting taken advantage. They have a genuine care for their customers and are fair and quick. Kudos to Christine & Felicia for their genuine smiles, and to Logan for making me feel so comfortable!

I've been coming here since we moved to the area in summer 2019. I completely trust the advice and service I receive here. Christina and Felicia are very friendly and helpful when I go in. I've compared prices elsewhere and they cannot be beat for the quality. I highly recommend them!

I can not recommend their amazing service enough! Always professional, attentive to detail, quick, polite and so kind! I love how they deal with my car issues, explain everything and find the best solution possible. My brother-in-law recommended me this place and I have been a very happy client since then. Thank you!

Excellent automotive repair shop great associates very knowledgeable and timely thank you.

As someone who works in the customer service industry, I have to say that I think reviews like these are quite tricky. Almost no one is compelled to leave a positive review after spending a thousand dollars to fix their car. Even if the mechanic treated them fairly and did a professional job, most people still walk away from that experience feeling inherently salty. Inversely, almost EVERYONE feels compelled to come on here and leave a nasty, cathartic review whenever the service they received was merely less than perfect.

Well, I'm here to tell you that I have been a patron at Mission Viejo Transmission on and off for over 5 years, and I have had a lot of great experiences with this shop. But if you work with any place long enough, eventually you will inevitably come across a mistake, even amongst the best. But I have always believed that you should judge a place not by their mistakes, but by how they handle them. Recently, I was on the receiving end of one such mistake, and I want to share why I will still be loyal to this shop.

Most auto shops will never admit fault, and they will downplay any complaint that you bring forward. But unlike most shops, the owner of Mission Viejo Transmission, Kevin, was remarkably approachable, empathetic, and kind. He took the time to really listen to my concern and he was a real genuine human with me. Instead of making dismissive excuses or gaslighting me, he took me seriously and treated me with respect. Kevin went above and beyond my expectations to make things right, and he took the time to make sure I felt comfortable and confident in the plan. He even surprised me by having one of his techs clean my engine bay for free! (I honestly thought I had the wrong car for a second when I popped the hood.) Kevin not only made things right with my car, but he repaired my relationship with his shop.

I will forever be loyal to any shop who treats their customer this way, and it's a quality that is getting rarer these days. I know that the whole "family business" thing can sometimes be a bit of a trope, but through my conversations with Kevin, I can tell that this is actually true and he really takes a lot of pride in it. He's been running this place for over 30 years, and he has watched his shop grow and expand, no doubt because of his commitment to valuing the customer as a person first and not just a wallet.

So I, for one, am trying to do my part with this review. More people need to take the time to share their positiver stories like these, and shops like this deserve it.

I recently had the pleasure of bringing my vehicle to Mission Viejo Transmission and Auto Repair, and I must say, it was a fantastic experience. From the moment I walked through the door, I was greeted by a team of knowledgeable and friendly staff members.

Kevin, Charles, Felicia, and Christine stood out as exceptional individuals to work with. Kevin (Owner) , with his expertise and attention to detail, carefully assessed my vehicle's transmission issues and provided me with a clear explanation of the necessary repairs. His professionalism and commitment to quality were truly impressive.

Overall, my visit to Mission Viejo Transmission and Auto Repair was outstanding. The team, including Kevin, Charles, Felicia, and Christine, went above and beyond to provide top-notch service. Their professionalism, expertise, and friendly nature created an atmosphere of trust and reliability. I highly recommend their services to anyone in need of automotive repairs or maintenance.

"I trust them which to me is the most important aspect of a recommendation with auto repair. Great service in general."

"My first visit was based on a friend's recommendation. Kevin was very nice and they handled the rebuild of my transmission overdrive perfectly.

"The second time was to evacuate and recharge the AC on a different car after I had a failed O-ring. Marc very good took care of the job and the car is blowing cold once again.

"While in the waiting room I watched how the shop is run and they have a real interest in getting you down the road safely. Everyone has a budget and they'll give you advice based on your budget to fix your car. In my experience it's a very honest shop. "

"Mission Viejo Transmission & Auto Repair has been maintaining my family’s vehicles for over 20 years. They are honest and very competent. They are also very accommodating to our needs as customers and willing to do whatever is necessary to make repairs as painless as possible. Equally important, on those very infrequent occasions when something went wrong with an initial repair attempt and required a second try, Kevin and his team did everything they could to “make it right.” Bottom line: I won’t do business with anyone who does not appreciate me as much as I do them. There is a feeling of trust and mutual respect with MV Transmission that is often lacking with other auto repair businesses."

"I'm so appreciative of Donnie and Brian for helping me with my tires! They are honest and trustworthy."

"Awesome staff. I love the girls in the garage program. Charles is amazing. I recommend the business"

"We had a great experience with Mission Viejo Transmission and highly recommend them to anyone with a transmission problem. Our tranny fried on the freeway. We have 145,000 miles on the 11 year old Tahoe, so we knew it was going to happen someday. MV Transmission was approved by our towing service, but the driver suggested I consider the “free” inspection by a national chain. We originally went to the national chain before we read their reviews. Just like the reviews said, the national chain gave us a low estimate for the likely repair but kept an open checkbook for all of the things they “could” find once they take things apart. The national chain reviews pretty much all said their final price was double the original estimate. Fortunately, I spoke with Kevin at MV Transmission before I let the national chain do any work. Kevin gave me a fair price for the entire job, which included replacing all the things that could possibly need replacing. We knew our out-the-door price before I gave Kevin the keys. We also had our Tahoe back in one day, just as Kevin promised. They did some extra work, too, at no charge that just showed excellent customer service. Fair price, quality work and excellent customer service - that should be everyone’s business model. Kevin and his team delivered and we will definitely bring them our old Toyota (160,000 miles) when the time comes."

"Honest people, great prices. Keeps me coming back."

"Great rates, fast service "

"Great service "

"Very awesome service!!! Ryan and Kevin take very good care of me. They service my 2001 Honda Odyssey parking brake adjustment. Im a type of person that do diy repairs on my own cars. I was stuck on adjusting parking brake after I replace my drum and shoes. So I called them up for help. I drop my van off Less than 3 hrs ( they were very booked.) they called me and it was ready for pick up. El Dorado ( mechanic) told me how to adjust e break. I did pay for the labor which it is fare (45 bucks !!! ) He also told me that my front breaks need service too.

From there customer service and there knowledgeable mechanic. I would not be surprised if this Auto shop would lasted decades to come. This would be my goto auto shop ( just like going to your neighborhood barber)

FYI. For those who do their own breaks at home. They also turn rotors flywheels and drums for a great price!!! I would ask Kevin or Ryan for the service."

"Very best deals on synthetic oil change in OC "

"Great customer service "

"Good service. Thethe owner is really nice and informative. Ran across them because they offer some discounts for Costco members."

"I personally dealt with Kevin, the owner, and I was extremely happy with his excellent customer service. He really cares about his customers. He sent me a picture of the transmission while in the rebuilding process. He is very honest. You only pay what your initial quote was. He did even more work that initially quoted and did not charge me for it. His price was very competitive to begin with (2nd cheapest). I got quotes from 4 different shops before I decided to go with Kevin and at the end of the day with all the extra work he did, he turned out to be the cheapest. Personally, I will recommend Mission Viejo transmission to all my friends and family members for any kind of car repairs. I will be taking my second Lexus to him very soon for maintenance work. I found a very trustworthy shop for all my car repair. "

"I cannot express how wonderful this business/group of people are, but I'll do my best. From start to finish they are professional and give exceptional customer service. This has been the ONLY auto shop I've gone to that didn't try to rip me off. About a year ago I took my car in to check A LOT of issues (I had a feeling the transmission was toast and I was right). They could've made an easy $5K+ off of me, but instead they let me know that it was still under warranty with my dealer (a mere month from expiring). They are truly a group of hard working, friendly, and honest individuals. I've referred my entire family since my first experience, my boss, and friends. All have the same experience and all speak highly of this shop's integrity. Not to mention their Girls in the Garage event that they host the first Wednesday of every month! All I can say is THANK YOU Mission Viejo Auto and Transmission. You've got my business for life!"

"Definitely the best place to take your car. I've been coming here for several years and they are the nicest guys. A few years ago I came in for a regular oil change, but also had a bump from a hit and run on the bumper. I didn't mention it and didn't want to pay for it to get fixed at the time. When I came to pick it up Kevin told me he wanted to show me something he had a question about. He actually surprised me with a fixed bumper at no charge! I couldn't believe it! I have never stopped seeing them since for every thing far related. They're all so kind and will take great care of you!"

"My car has been purring like a kitten since I got it serviced but they aren't the fastest workers. It took longer than promised. Still, I would go there again."

"I found Mission Viejo Transmission after being referred by a friend. My friend Connie and her daughter are members of the National Charity League in Orange County. The whole group, all 36 of them attended a "Girls in the Garage" event put on by Mission Viejo Transmission last spring. The shop set up 12 car stations and showed some 200-300 attendees something different at every station. The shop mechanics showed the women and girls how to open the hood of their car, how to check and add oil, how to check tire pressure, what the lights on the dash mean. and all kinds of car related things that were very interesting to say the least. When I heard they did it all for free (and fed everyone also) I couldn't believe it. So I brought my car to them and was equally impressed by not only the friendly crew but how quickly they had my car diagnosed and fixed. It turned out that my check engine light was caused by an unplugged vacuum line that they fixed for free. During my 35 minute stay, I also learned that Channel 5 picked up the "Girls in the Garage" story as did the Orange County Register, KFI radio and the City of Mission Viejo. Kevin the owner said they do the event twice a year and is open to the public. Seriously, I would recommend them to anyone for any type of car problem.and their "Girls in the Garage" event to any women especially to young new drivers."

"The best shop I have ever found. I completely trust this shop. Finding a place that won't rip you off or take advantage of lack of auto knowledge is hard to find. This shop works on all aspects of auto repair not just transmissions. The service is quick and they do great work. I refer all friends and family to this shop. Thanks Kevin, your shop is the best anywhere."

"I don't usually write reviews, but this place is amazing. I don't know much about cars and when my 2005 mustang broke down I was dreading taking it in. Once AAA towed me to the shop Kyle and Charles greeted me at the front counter. They were helpful and asked me questions about what happened when it broke down and lightened me up by cracking a few jokes. Charles was very down to earth and easy to talk to. While they were checking out my car I waited in the (very comfortable and clean) front waiting room. In less than thirty minutes they had my car diagnosed for a bad alternator and told me to hang out for an hour and a half more and they can have it fixed. I walked out the door a couple hundred dollars less but I had a big smile on my face cause these guys really took care of me and made it an enjoyable experience. The car is running fantastic. I recommend this shop to everybody. I will be back!"

"Good place for car repairs and maintenance 👌"

"Giving credit where credit is due!

So it seems I had a gear slipping on my all wheel drive truck. I brought it to AAMCO so they can check it out. They told me that one of the gears would have to be replaced and it would cost me $1100. Then one of my co-workers told me about this place that he saw on TV. I came here and spoke with Kevin the owner. He didn't charge me anything to look at my vehicle and find out what the problem was. He told me nothing had to be replaced but instead some adjustments and some link the whole job cost me under $300. It's hard to find a mechanic that will be honest and not trying to rip you off. This place is very trendy and really cool just to hang out while you're waiting for your car to be fixed. The customer service here is one of the best I received from any mechanic shop. I want to thank Kevin and the rest of his team for great customer service along with their amazing work.

Five stars***** all around"

Purchased the alignment for my commuter car, a 2005 Ford Focus with 230k miles on it. Great friendly people didn't try to upsell me on ANYTHING! Just dropped the car off on a Saturday morning with no appointment and it was done in an hour. Don't know what to say about any of these negative reviews, my experience could not have been better. Will definitely be back.

"They're a bit pricier $ than other places, but I have had good work done by them before and they do do a good job! It can get full there so come early in the morning. My A/C went out and I needed new back tires rotated. Good Service!"

They whole crew here is great. I really appreciate the reliable and quick work they do. Jose is super kind and helpful.

"Friendly & knowledgeable."

Kind people, clean shop, great prices. And they're AAA approved